Ten Ways To Tell if Your Business is Having Problems with Staff Motivation (and what to do about it)
Turnover
When you have poor motivation, staff turnover goes up. This is a vital point to remember about staff retention, because your staff are the fundamental assets that bring value to your business. I read recently in one report that 60% of new employees leave a company within six months in the UK. That’s a phenomenal turnover rate for most companies. One of the major high street banks published a report three or four years ago that stated that the average cost to a company was £4,700 per person, so the act of churning staff is incredibly expensive.
Productivity
Productivity goes down. In fact, applying the Pareto principle to this, people who are not motivated become something like sixteen times less productive.
Absence Rates
Absence rates go up due to low morale, low energy and low self-esteem.
Recruitment
Recruitment costs go up due to advertisement costs and agency fees.
Fire-fighting
Fire-fighting costs go up and crisis management goes up with it, which means health goes down as stress levels go up.
Quality
The quality of the product or service your business provides to its customers goes down – through product not fit-for-purpose or poor customer service. That means:
- Repeat Business – Down
- Customer Referrals – Down
- Customer Retention – Down
Reputation
As word gets out of the poor quality of your product or service,
- Reputation in marketplace – Down
- Amount of negative P.R. – Up
Training
With high staff turnover and staff needing to cover for absent colleagues, training cost go up. And too much training is costly because you are only focussing on skills. What about the motivation? That’s a separate and different thing.
Outsourcing
Outsourcing costs up. Either temp staff to cover for absence, or consultants to come in and sort out your de-motivated staff, all increase the overheads.
NAV
And finally, net asset value down which leads on to blame, despair and self-belief plummets. And as you probably know, all success begins with self-belief. You cannot achieve anything in life without believing in yourself first and your company second. Without self-belief you’re lost.
How to turn the situation around
Firstly, with no language to describe it, no description of it and no way of measuring it, this leads to no plan, no action, and no outcomes. We just hope that with some training or a motivational speaker event something might happen.
This is where Motivational Maps® can help.
With a proven methodology for identifying motivation in people and within teams, backed by sound support and advice on how to use that information to increase productivity, Motivational Maps® can assist any business with turning around its problems with Staff Motivation and the correspondingly low levels of Productivity.
A Motivational Map® assessment takes just 15 minutes and can be done online. If you are interested in a Motivational Map® analysis for an individual member of staff, a group/team/department, or the entire business, contact Ailnoth on 0117 230 1458 or info@ailnothconsultants.co.uk for a free initial consultation.
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